Get Involved: Larimer County Open Space - Campground Host

Campground Host

Description:

We are seeking hosts for Pinewood Reservoir, west of Loveland, CO.

Volunteer Campground Hosts support staff in maintaining a high-level of quality customer service at Larimer County Department of Natural Resources' (LCDNR) campgrounds. They provide a friendly, helpful, informative presence and carry out light maintenance and cleaning duties. Volunteer Campground Hosts impact everything from the visitor's experience to the stewardship of grounds and facilities. 

Larimer County, located along Colorado's Front Range, offers a unique opportunity to live and volunteer at one of our beautiful campgrounds on a seasonal basis. Your RV site with full hookups is included.

We are seeking friendly folks who genuinely like people, are team players, work hard, and are passionate about public lands to provide excellent customer service, assist with our reservation process, maintain cleanliness of grounds, and turn over cabins. 

Time Commitment:

The season is April/May - September/October; a six-month commitment. A Typical week requires 30 - 35 volunteer hours per person. Actual schedule varies depending upon campground. 

Volunteer Benefits:

• Be an integral part of promoting LCDNR’s mission, enhancing the visitor experience and fostering stewardship values
• RV site with full hookups (electricity, water, and sewer)
• Parking pass for Larimer County Department of Natural Resources parks and open spaces
• Uniform t-shirt, hat, and name tag
• Training from experienced public lands staff
• Live in the scenic Colorado Front Range

Documents:

Duties:

• Assist with onsite reservation process including but not limited to checking-in campers, reporting unpaid or late arrival guests, placing reservation tags, and communicating issues to staff (specific duties are dependent upon your assigned campground)
• Greet and chat with campers, provide excellent customer service and answer visitor questions about the park or open space, nature, recreational opportunities, and local amenities
• Make regular trips around the campground during busiest times and/or throughout the day
• Assist in maintaining cleanliness of grounds by picking up litter
• Check the sites of campers who have left and ensure it is useable for the next camper including checking fire pits to ensure the fire is out, picking up litter and/or raking the camp pad as needed
• Clean cabins or tipis between visitors (specific campgrounds only)
• Operate golf cart or ATV according to safety guidelines
• Educate campers about rules and regulations and stewardship of natural resources through courtesy contacts; enforcement is the responsibility of LCDNR Rangers
• Communicate daily with LCDNR Rangers & staff including reporting guest or maintenance issues, potential safety hazards, and emergency situations
• Track volunteer hours on a weekly basis either online or a paper time report
• Complete all daily duties during on-duty hours (this may at times exceed 30 – 35 hours)
• Follow instructions and guidance of LCDNR Rangers and other staff including assigned light maintenance or cleaning duties
• Support education programs in campgrounds by promoting the program to campers ahead of time including distributing flyers and occasionally greeting attendees, starting a fire or other setup help the presenter may require (specific campgrounds only)

Requirements:

• Provide your own transportation and living quarters trailer or RV
• Must be friendly, courteous, respectful, flexible, a team-player, and detail-oriented
• Possess a basic understanding of camping and willingness to assist campers of all experience levels
• Good communication skills both verbal and written
• Good time management skills and self-starter
• Ability to learn how to use radio system
• Ability to learn how to operate a golf cart or ATV
• Willingness to abide by all Larimer County Department of Natural Resources regulations and safety guidelines including alcohol and drug use policy
• Able to lift 25 lbs., walk, bend, kneel, carry, push, stoop, squat, twist, grasp, and walk 200 yards
• Possess a passion for public lands and a dedication to public service
• Ability to commit to entire 6-month season
• Complete a criminal and motor vehicle background check
• Willingness to live in a location without reliable cell phone coverage (Horsetooth Reservoir is the only location that has Wi-Fi and reliable cell service)
• Understanding and acceptance of the potential risks for this volunteer position such as extreme weather, potentially dangerous wildlife encounters, unpleasant interactions with the public, and injuries resulting from the physical duties outlined below

Skills:

Handyman Skills, Customer Service, Office & Administrative Skills